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INTELLIGENT TROLLEYS

For every 1% increase in passenger satisfaction, non-aeronautical revenue increases by 1.5%.*


Our intelligent shopping trolleys are passengers' personal digital assistants displaying an interactive map, flight updates and exclusive promotions for a unique shopping experience in airports and malls. Never before has passenger satisfaction reached comparable cruising heights!

*ACI (Airports Council International)'s 2016 worldwide survey, based on responses from 500,000 passengers at 300 airports of different sizes.

Wix background - passenger journey 72ppi colours c.jpg

New Projects

Munich airport in Germany

Munich Airport, October 2023

Testimonials

“This is the best geotracking I have worked with. We saw a great effect in sales on the advertised products. Some customers would never have come to our store if they hadn’t used the intelligent trolleys. They were very happy and found it easy to use.”

Svend Hansen, Branch Manager, Elkjøp Travel at Oslo Airport

CONCEPT

At Intelligent Track Systems, we have worked hard to develop the most innovative intelligent shopping trolleys for airports and malls – designed to boost shoppers' experience and concessions' sales. Our solution is based on five core features available through the trolleys' interactive touchscreen tablets.

IPS, map &

wayfinding

Trolley screen with airport map

Flight info &

notifications

Intelligent airport trolley tablet showing flight information

Advertising

platform

Airport and mall intelligent trolley screen displaying promotions for retailers, shops, F&B concessions

Data collection & heatmaps

Example of heatmap among the data collected by the intelligent trolleys

Passenger

surveys

Intelligent airport and mall trolleys used to conduct surveys

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Airport trolley data &
user survey results

+30%

avg. increase of a trolley users' duty-free shopping basket size
40%
of trolley users say
an ad made them
buy something
89%
of trolley users
say they would use
one again
72%
of trolley users
travel for leisure
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