THE BEST AIRSIDE TROLLEYS FOR AIRPORTS
Our intelligent airport trolleys are proven to increase passenger satisfaction and non-aeronautical revenue, and don’t cost a cent.
THE PASSENGER JOURNEY,
REINVENTED
Our intelligent airport trolleys boost passenger satisfaction by shaping a seamless and stress-free airside experience. Retail and F&B revenue is increased thanks to call-to-action promotions and advertising on the trolley screens.
Data collected by our trolleys from passengers' profile, location, context and shopping behaviour provide airports and concessions with valuable insights that guide facility, service and communication improvements.
On top of that, our intelligent airport trolleys are free of charge for the users and for the airports!
Security control
Start
Shopping
Passengers grab
an intelligent airport trolley
at the nearest trolley station.
Our trolley staff are there to help.
Our solution is free of charge
to passengers and airports, and requires no operating costs or
allocated manpower: ITS
services and collects
the trolleys.
Airside trolley station
The intelligent
airport trolleys' interactive
map and wayfinding feature
enables passengers to navigate
the airport with ease, locating shops, restaurants, and facilities faster than ever before! The search bar and POI (points of interest) information contribute to a pleasant trolley
user experience.
Map & wayfinding
Passengers
scan their boarding pass
or enter their flight number
manually to display their flight information on the intelligent airport trolley’s screen. They now have
a digital assistant with them
and can relax while enjoying
what the airport
has to offer.
Flight information
After passengers
check in their bags, they head
to the airside security control.
Once through security, they get the opportunity to experience a new stress-free airport journey, with our
intelligent airport trolleys!
Personalised
promotions and brand
advertisements appear on the intelligent airport trolley screen
to provide passengers with an inspired shopping experience.
Ads and promotions are triggered by the trolley user's profile, behaviour and location, and
show the way to the
concession.
Real-time notifications
Passengers
receive real-time flight
updates on their intelligent airport trolley screen, and are notified
of key events, for example when boarding starts.
No more gate-hugging or dwelling
under static display screens: there
is plenty of time to shop, dine
and enjoy the airport in
a relaxed mindset.
When it’s time to
board the aircraft, passengers
leave their intelligent airport trolley
at the gate. The ITS staff will retrieve
it and return it to the trolley station.
The trolley screen application automatically logs
the passenger out after a few
minutes of inactivity.
Boarding
Finish
Our intelligent airport trolleys are free to use for the passengers, and improve their experience through great features:
-
Personal digital assistant
-
User-friendly interface
-
Real-time flight information
-
Flight updates & notifications
-
Map and wayfinding
-
Information about concessions
-
Airport facilities easy to locate
-
Location-based promotions
Increased sales and advertising revenue
A unique one-on-one communication channel
Boosted passenger experience
Navigating and shopping in the airport made easy
Improved airport facilities & services
Valuable data mining to guide decision making
Fast return on investment
No installation, operating or labour costs
Our intelligent airport trolleys are also free of charge for the airports, and bring value through unique advantages:
-
No handling or labour costs: we install and service the trolleys
-
Location-based deals & ads
-
Targeted call to action
-
Tracked passenger profile, location & shopping behaviour
-
Heatmaps
-
User surveys
-
Trolleys easy to find with the geolocator