SUCCESS STORIES

Our first proof of concept took place in San Diego International Airport in September 2021. Positive feedback from stakeholders (airports, concessions…), trolley data collected and user survey results all confirm that our intelligent trolleys increase passenger satisfaction and non-aeronautical revenue. In 2023, for the first time, we will start implementing our solution in shopping malls.

Granular Data Analytics
& User Survey Results

Partner and Client
Testimonials

PROJECTS

Vienna Airport (spring 2023)

We are excited to announce our latest POC in Austria’s capital, at Vienna Airport. Being a European hub, with passenger numbers quickly returning to pre-pandemic levels, Vienna Airport was looking for effective ways to maintain customer satisfaction levels. The ITS trolley’s interactive map, wayfinding features and real-time flight information, provide their passengers with a pleasant, stress-free travel experience.

Intelligent trolleys presented by an ITS ambassador

Happy passengers using intelligent trolleys

Intelligent airport trolleys full of baggage and shopping bags

Even half empty, our trolleys are a must-have for passengers!

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Intelligent trolleys at the Hamburg airport

A trolley ambassador and some passengers

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Hamburg Airport (spring 2023)

Hamburg is the second largest city in Germany, with an airport boasting flights to over 130 locations. The airport has an aspiration “to continually enhance [their] airport operations with technological innovations” and is the first in Germany to introduce our Intelligent trolleys to their customers.

King Khalid International Airport, Riyadh (winter 2022)

Riyadh is the financial hub and capital of Saudi Arabia, boasting a population of over 7.5 million, with significant projected growth. Terminal 5 of King Khalid International Airport (completed in 2016) has been designed as a benchmark for airports across Saudi Arabia and we saw this as a great location to launch our first proof of concept into the Middle East market.