MALLS
Our intelligent trolleys are free of use personal digital assistants that improve shopping experience while increasing footfall and sales.
A NEW SHOPPING ERA
Our intelligent trolleys boost customer satisfaction by shaping a seamless and stress-free shopping experience. Retail and F&B revenue is increased thanks to personalised deals with call to action buttons on the trolley screens.
Data collected from passengers' profile, location, context and shopping behaviour provide shopping malls and their concessions with valuable insights that guide commercial, facility and service improvements.
Trolley station
Start
The Intelligent
Trolleys are free of use
personal digital assistants that
shoppers can bring everywhere in
the mall to enjoy a more pleasant and relaxed shopping experience.
With the touch of a finger, they can search for and get informed
about the mall's facilities, shops,
places to eat and drink...
Mall information
When entering
the shopping mall, shoppers
pick an intelligent trolley at the
nearest trolley station. They can get
help and a demonstration from the
trolley ambassadors. We service the trolleys, meaning no operating costs
or allocated manpower for the malls.
The trolleys are free of charge
for both the customers
and the malls!
Shopping
Shoppers
can use the interactive
map and wayfinding feature
to easily navigate the mall.
Finding concessions (shops, cafés...)
or facilities (toilets…) is quicker than ever! The Search bar and the "Go to" button under each POI (point of Interest) contribute to a pleasant
trolley user experience.
Map & wayfinding
Personalised
product promotions and
brand advertisements appear
on the trolley screen to provide customers with an inspired and
stress-free shopping experience.
The pop-up deals are triggered by the trolley user's profile, behaviour and
location, and include a call to
action button ("Go" or "Show
route").
Real-time notifications
Shoppers
receive customised
real-time notifications on the
trolley screen, informing them of
special events (activities, competi-tions...) or useful tips to fully enjoy
the mall. As with the personalised
deals and ads, the intelligent trolleys
are a unique one-on-one communi-cation platform between the mall, concessions, brands, adver-
tisers... and their
customers.
Before exiting
the shopping mall,
why not take a few minutes
and respond to a satisfaction
survey on the trolley screen?
Malls, concessions and brands can easily set up personalised surveys
to gather more knowledge about
their customers for commercial,
facility and service
improvements.
Surveys
Finish
Increased sales and advertising revenue
We offer a new efficient advertising channel
Boosted shopper experience
Navigating and shopping in the mall is easier
Improved mall
facilities & services
Valuable data mining to guide decision making
Fast return on investment
No installation, operating or manpower costs
-
Trolleys free of charge
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No handling or manpower costs: we install and service the trolleys
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Location-based deals & ads
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Targeted call to action
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Shoppers' behaviour & location tracked
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Heatmapping
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User surveys
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Trolleys easy to find with the geolocator