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Munich Airport intros smart baggage trolleys for ‘more digital experience’

A TR Business article by Kristiane Sherry

Friday, 6 October 2023


"Munich Airport has launched a six-month pilot scheme with Intelligent Track Systems (ITS) to introduce smart baggage trolleys for passengers in Terminal 2.


From 4 October, guests are able to use a tablet in a carry-on baggage trolley to enjoy a “more digital experience” through the airport.


By entering their flight data (manually, or by scanning a boarding pass) they will receive flight information in real time.


In addition to departure details, passengers can also select shop and restaurant services. A map guides them through the terminal, and they will receive offers based on their location. [...]"




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